Shipping policy
Shipping Policy
Thank you for shopping with Zenland. Every Zenland order is packed with care and prepared by a small team. Thank you for supporting our journey.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order has been shipped.
Shipping Time
Delivery times vary based on your location. Most orders are delivered within 3–15 business days after dispatch.
Please note that delivery timelines are estimates and may be affected by factors outside our control, including courier delays, weather conditions, or peak shipping periods.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive tracking information via email, where available.
Incorrect Address Information
Please ensure that your shipping address is accurate at the time of purchase. Zenland is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery at hello@zenland.in with your order number and photos of the issue. We will work to resolve the matter as quickly as possible.
If you have any questions about your order, please contact us at hello@zenland.in.